As a country we are all coming to terms with the impact of the Coronavirus (COVID-19) outbreak, and while the situation continues to change as we collectively work together to delay the spread of the virus, we wanted to ensure our customers that business will continue to operate as normal.
We have robust business continuity and planning in place to ensure we can support you. We have taken all necessary steps to ensure the safety of our colleagues and customers alike:
- Until circumstances change, there will be no interruption to our service levels, our engineers will be available to maintain our level of fleet support as normal
- Our sales, support and helpdesk will continue taking enquiries and booking jobs. You can also book maintenance or service jobs online via our portal: https://www.terbergkinglifter.uk/solutions/portal-info/
- Our workshop and parts department remain open as normal
- All sales site visits will be restricted to essential calls only, we shall be using telephone, email and Skype / Teams communication to ensure we maintain any required customer service
All our employees are fully aware and trained on existing guidelines to keep both themselves and our customers safe. We are fully committed to mitigating the spread of the virus and will continue to monitor the Government’s advice, keeping you informed of any changes to our levels of service.
If you have any queries, please get in touch on: